Alicia Agnew, PHR
Alicia Agnew, PHR  

Professional SUMMARY

Highly skilled creative and enthusiastic professional with the ability to make timely and effective decisions and demonstrated expertise managing projects to successful implementation seeks a challenging new position in nonprofit management.


Professional Experience

Small Business Development Consultant
African American Chamber of Commerce -Philadelphia, PA  (January 2008 -           )
  • ·         As a consultant for the Small Business Development Department of the School District of Philadelphia, analyzed, evaluated, and measured the minority and women owned business participation of over 25 contracts, totaling 1.2 million dollars, with local businesses and community based organizations/service providers in the City of Philadelphia.
  • ·         Designed and created marketing materials to recruit qualified MWBE vendors and partners to participate in school district contracts resulting in increased brand presence and representation within the local business community
  • ·         Identified the need for more robust partnerships with assist agencies and coordinated strategic planning session with local assist agencies to identify best practices and innovative ways to increase access and participation of women and minority owned businesses on professional services contracts at the School District of Philadelphia
  • ·         Effectively increased minority and women owned participation on professional service contracts by over 9% within on fiscal year resulting enabling department to exceed our MWBE participation goal by approximately $250,000
HR and Business Development Consultant
ResourceLinc, LLC – Voorhees, New Jersey  (July 2007 – January 2008)
  • ·         Streamlined recruiting processes for two six year projects to be deployed in Malawi and Zambia by creating standard operating procedures manual regarding resume review, initial screening, behavioral interviewing, new employee onboarding and travel and citizenship arrangements
  • ·         Identified communication gaps and exercised problem solving skills to create innovative newsletter and managed intranet to keep newly recruited project employees and volunteers engaged and informed regarding policies, procedures and travel arrangements

Contract Recruitment Consultant
 TWC Group  -Audobon, PA  (September 2006- July 2007 )
  • ·         Successful executive level placement of Vice President of Business Development, Supply Chain Management, a highly niched and difficult to course skill set
  • ·         Developed creative recruiting resources, such as partnerships with trade and industry associations and use of social networks, and executed networking activities to attract qualified applicants

Staffing Operations Generalist
SunGard Availability Services –Wayne , PA  (October 2004 – September 2006 )

  • ·         Effective facilitator of staff development and employment workshops  including; Sexual Harassment, Performance
  • ·         Management, Behavioral Interviewing, Supervisor Training, Standards of Company Conduct, Employment Law.
  • ·         Developed and managed employee training and documentation to assure compliance with corporate, government and regulatory agencies.
  • ·         Recommended policy and procedure revision or correction based on changing regulations or process/system changes.
  • ·         Key contributor to all divisions of HR business for curriculum development, facilitation and training implementation
  • ·         Successful event planning of career fair events and appearances and career invitational events
EXPERTISE
Policy and Procedure Development
Career Counseling & Public Speaking
Change Management
Community Outreach &  Event Planning
Program Management & Implementation
Team Building & Group Leadership
Budgeting & Forecasting
Training & Development
Business Process Improvement
Recruiting & Employment
Performance Management & Analysis
RFP Process/ Development
HR Compliance and Communications
Customer Relationship Management
Fund Development

 

TECHNOLOGY
MS Word, MS Excel, MS Powerpoint
MS Access, MS Publisher, SYMTRAC
Advantage, SharePoint, WebEx

 

Education

The Pennsylvania State University, Malvern, PA
01/2006-12/2011 (Anticipated)
Degree: Masters of Leadership Development

 

The Pennsylvania State University, Abington, PA
08/1999-12/2004
Degree: Bachelor of Science, Business Administration
 Management and Marketing Focus

 

TRAINING
Change Leadership: How Leaders Drive Organizational Change (Linkage, 2009)
Essential Negotiation Skills: How High Impact Leaders Negotiate (Linkage, 2008)
Effective Customer Service Skills ( 2006)
AIRS Certified Diversity Recruiter (2006)

 

AFFILIATIONS
Alumni, Center for Progressive Leadership
Alpha Kappa Alpha Sorority, Inc.
Iota Phi Lambda Sorority, Inc.
Society of Human Resource Managers